Privacy Policy

Your Privacy Is Important to Us

At Melody Murphy Buyers Agent, we value your privacy as much as your property goals. We understand the importance of protecting your personal information and are committed to handling it with transparency, integrity, and care.

This Privacy Policy explains how we collect, use, and safeguard your information in line with Australian privacy laws and the National Privacy Principles.

In this policy, “we”, “our”, and “us” refer to Melody Murphy, a professional Buyers Agent and Property Advocate based in Drummoyne, servicing clients across Hunters Hill, Balmain, Rozelle, and the greater Sydney area.

Information We Collect

When you visit our buyers agent website, we may automatically collect certain details about your device and how you interact with our site. This may include your browser type, IP address, time zone, and cookie information.

As you browse, we may gather data such as:

  • Pages and property listings you view

  • How you arrived at our site (search, social media, referral link, etc.)

  • Your interactions and time spent on key pages

This helps us understand what Sydney property buyers are looking for and how to best tailor our content and services.

We collect Device Information through:

  • Cookies – to enhance your browsing experience and remember your preferences.

  • Log Files – to record activity such as pages visited, time spent, and referral source.

  • Web Beacons, Tags & Pixels – to analyse engagement with our listings and website features.

How We Use Your Information

We use the information we collect to:

  • Provide, improve, and personalise our real estate advisory services across Sydney’s Inner West and Lower North Shore.

  • Respond efficiently to your enquiries, consultation requests, or property briefs.

  • Understand buyer behaviour and property market trends across Drummoyne, Hunters Hill, Balmain, and Rozelle.

  • Maintain and optimise our website performance for a seamless user experience.

We will never sell your personal information. We only share data with trusted service providers when essential for business operations or required by law.

Sharing of Personal Information

We may share personal information in limited cases:

  • To comply with Australian law, respond to legal processes, or protect our rights.

  • With secure third-party partners who help with website hosting, analytics, or communication, always bound by confidentiality agreements.

Our website may link to third-party or partner sites. We are not responsible for their privacy practices and encourage you to review their privacy policies independently.

Security of Your Information

We take data security seriously. Reasonable steps are taken to ensure your personal information is protected from misuse, loss, or unauthorised access.

We use secure systems, password-protected databases, and limited access protocols. When personal information is no longer required, it is securely destroyed or de-identified unless legal retention is necessary.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in legal obligations or business operations. The latest version will always be available on our website at melodymurphy.com.au.

Please review this page occasionally to stay informed about how we protect your personal information.

Contact Us

At Melody Murphy Buyers Agent, your trust is our priority.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📧 hello@melodymurphy.com.au
🌐 www.melodymurphy.com.au